Introduction
As a startup founder, building a team with the right skills and experience is crucial. While technical expertise is important, it’s not the only factor to consider when hiring new employees.
Emotional intelligence or EQ is a critical skill for any team member. It helps to create a positive work environment, build strong relationships with clients, and work collaboratively with team members.
In this post, we’ll explore why soft skills matter, how to identify them in candidates, and why hiring for EQ is crucial for your startup’s success.
Why Soft Skills Matter?
The term “soft skills” refers to a wide range of non-technical skills that are crucial for success in any workplace. These skills include communication, problem-solving, teamwork, adaptability, and time management. Soft skills are particularly important in startups, where team members must work together to solve complex problems quickly and efficiently.

One of the most critical soft skills is emotional intelligence or EQ. EQ is the ability to identify and manage your own emotions, as well as the emotions of others. Employees with high EQ are better able to communicate effectively, build strong relationships, and work collaboratively with others.
In fact, research has shown that employees with high EQ are more likely to be successful in their careers. A study by TalentSmart found that 90% of top performers have high EQ, while only 20% of bottom performers have high EQ.
Additionally, employees with high EQ are more likely to stay with a company long-term, reducing turnover costs and improving overall team morale.
The Benefits of Emotional Intelligence in the Workplace
Hiring candidates with high emotional intelligence (EQ) is critical for startups for several reasons. Firstly, they can effectively communicate with clients, leading to stronger relationships and increased sales and revenue. Secondly, they work collaboratively with team members, boosting efficiency and productivity. Finally, they are more likely to stay with the company long-term, which reduces turnover costs and enhances team morale.

Here are some specific benefits of hiring employees with high EQ:
- Effective Communication: Employees with high EQ are typically excellent communicators, able to express themselves clearly and empathetically. This enables them to build strong relationships with clients, leading to increased sales and revenue for the company. Additionally, high EQ employees are better equipped to resolve conflicts and provide constructive feedback, which helps create a positive work environment.
- Improved Collaboration: Employees with high EQ are typically excellent team players, able to work effectively with people from diverse backgrounds and skill sets. They are able to communicate effectively and respectfully, listen actively, and share their own ideas and feedback constructively. This leads to increased efficiency and productivity, as well as a stronger sense of team cohesion and morale.
- Reduced Turnover Costs: Employees with high EQ are more likely to stay with a company long-term, reducing the costs associated with turnover. High turnover can be very costly for startups, both in terms of lost productivity and the time and money required to recruit, hire, and train new employees. By hiring for EQ, you’ll be more likely to build a team of employees who are committed to the company and its goals, reducing turnover and enhancing overall team morale.
How to Identify Candidates with Strong Emotional Intelligence
Now that you know how important EQ is for the growth of your company, you must be wondering how to identify candidates with strong EQ. Well, this can be challenging, as it’s not a skill that’s easy to quantify or measure. However, there are a few key indicators that you can look

First, pay attention to a candidate’s communication skills. Employees with high EQ are typically excellent communicators, able to express themselves clearly and empathetically. Look for candidates who are active listeners, able to understand and respond to feedback in a constructive way.
Second, look for candidates who are self-aware. Employees with high EQ are typically able to recognize their own emotions and how they impact others. Ask candidates about their strengths and weaknesses, and look for those who are able to provide honest and thoughtful answers.
Finally, pay attention to a candidate’s ability to work collaboratively with others. Employees with high EQ are typically excellent team players, able to work effectively with people from diverse backgrounds and skill sets. You can look for candidates who are able to provide examples of times when they’ve worked collaboratively to achieve a common goal.
Why Hiring for EQ is Crucial?
Hiring candidates with high emotional intelligence (EQ) is critical for startups for several reasons. Firstly, they can effectively communicate with clients, leading to stronger relationships and increased sales and revenue.
Secondly, they work collaboratively with team members, boosting efficiency and productivity. Finally, they are more likely to stay with the company long-term, which reduces turnover costs and enhances team morale.

As a founder of a startup, it’s essential to prioritize soft skills like emotional intelligence when hiring new employees. While technical expertise is undoubtedly important, it’s not the only factor to consider.
By hiring employees with high EQ, you’ll create a positive work environment, build strong relationships with clients, and work collaboratively with team members to achieve your goals.
Are you ready to build a team that can take your startup to the next level? At Polyglot Talent Group, we know that emotional intelligence is key to building a successful team. By prioritizing EQ in your hiring process, you’ll not only ensure that your team has the technical skills to succeed but also the ability to collaborate, communicate effectively, and build strong relationships with clients.
Hiring for EQ is not just about improving productivity and morale – it’s a strategic investment in the long-term success of your startup.
So, are you ready to make your next strategic hire? Let us help you find the perfect candidate who not only meets your technical requirements but also has the emotional intelligence to help drive your company forward.